Player Protection Policy

Responsible Gaming
at 365pak

365pak is built on the belief that betting should be fun, controlled, and within your means. Our responsible gaming framework gives every Pakistani player — from Karachi to Lahore to Islamabad — the tools they need to stay in charge of their experience at all times. This page is your complete guide to playing safely on 365pak.

21+ Minimum Age
24/7 Support Available
5+ Player Safety Tools
Free Self-Exclusion

Your Safety, Our Priority

365pak operates under strict responsible gaming standards. Every player account comes with built-in safety controls, free of charge.

Deposit Limits Self-Exclusion Reality Checks Cool-Off Periods
21+
Strict 21+ Age Restriction — No Exceptions

365pak enforces a strict minimum age of 21 years for all registered players. During account registration, every user must submit a valid Pakistani CNIC to confirm their identity and age. Any account found to be held by a person under 21 will be immediately suspended, all funds returned, and the matter reported to relevant authorities. If you are a parent or guardian, we strongly encourage you to install parental control software on shared devices to prevent underage access to online gambling platforms in Pakistan.

What Responsible Gaming Means at 365pak

Responsible gaming is not just a policy checkbox — it is a core operating principle at 365pak. We believe every player in Pakistan deserves a betting environment that is transparent, fair, and built with their long-term wellbeing in mind. These six pillars define how we put that commitment into action every single day.

Identity & Age Verification

Before placing a single bet, every 365pak player must complete CNIC-based age verification. We use third-party identity checks to confirm that no one under 21 can access real-money games. This is non-negotiable and cannot be bypassed.

Spending & Deposit Controls

Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is applied, it cannot be increased without a mandatory 24-hour cooling-off period — protecting against impulsive decisions during a losing streak.

Session Reality Checks

365pak offers on-screen reality check prompts that remind you how long you have been playing and how much you have wagered within that session. You can set these reminders at intervals of 30 minutes, 1 hour, or 2 hours — keeping time and money firmly in perspective.

Self-Exclusion Programme

If you feel your gambling is becoming a problem, 365pak's self-exclusion tool lets you suspend your account for a fixed period — 1 month, 3 months, 6 months, or 1 year — or permanently. During exclusion, all marketing communications are also suspended immediately.

Loss Limit Controls

Beyond deposit caps, 365pak players can set loss limits that automatically pause gameplay once a defined loss threshold is reached in a given period. This is particularly useful for slot and casino game sessions, where losses can accumulate quickly without a hard stop.

Dedicated Support Team

Our responsible gaming support team is available around the clock. Whether you need help setting limits, want to understand your self-exclusion options, or just need someone to talk to about your gambling habits, contact us anytime at [email protected] for prompt, confidential assistance.

Player Safety Tools Inside Your 365pak Account

Every responsible gaming tool at 365pak is built directly into your account dashboard — no forms to fill, no waiting periods for activating protections. Here is a breakdown of what is available and how each tool works in practice.

Spending Control
Deposit Limits

Set a maximum deposit amount for any daily, weekly, or monthly period. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period before it activates.

Loss Prevention
Loss Limits

Define the maximum amount you are comfortable losing in a set time window. When this threshold is hit, your session is paused and you receive an on-screen notification before play can resume.

Time Management
Cool-Off Periods

Take a short break from gambling without full self-exclusion. Choose a cool-off window of 24 hours, 48 hours, or 7 days. Your account is suspended for the duration and you cannot log in to override it.

Full Suspension
Self-Exclusion

Permanently or temporarily close your 365pak account. Options range from 1 month to permanent exclusion. Self-exclusion is actioned within 24 hours and all promotional messaging stops immediately.

How to access these tools: Log in to your 365pak account, navigate to Account Settings → Responsible Gaming, and all controls listed above are available instantly. No verification delay, no waiting period for activating protections — only for increasing a deposit limit. If you need help locating these settings, contact [email protected].

Warning Signs of Problem Gambling

Problem gambling can develop gradually, and it is not always easy to recognise in yourself. 365pak encourages all players to periodically reflect on their gambling behaviour. If any of the following patterns feel familiar, it may be time to use our safety tools or seek outside help. There is no shame in asking — it takes courage to acknowledge a problem.

Remember: Gambling should always be entertainment. The moment it starts feeling like a financial strategy or a way to cope with stress, it has crossed into territory that deserves serious attention.
1
Betting more than you can afford to lose Consistently wagering amounts that exceed your disposable income — using rent money, grocery funds, or borrowing from family to finance your bets — is a serious warning sign that requires immediate action.
2
Chasing losses compulsively Placing increasingly large bets to try to recover previous losses — sometimes called "tilt" — is one of the most destructive gambling behaviours and a clear indicator of problem gambling.
3
Gambling affecting work, family, or health When your betting activity starts cutting into work hours, causing conflict in your family in Lahore, Karachi, or elsewhere, or affecting your sleep and mental health, the balance has tipped too far.
4
Inability to stop despite wanting to If you have tried to cut back or stop gambling on your own and found you cannot, this is a strong sign that professional support — not just willpower — is needed to regain control.
5
Hiding or lying about gambling activity Concealing the extent of your gambling from family members or friends, or feeling guilty and defensive when the topic comes up, suggests an awareness that your gambling has gone beyond healthy limits.
6
Using gambling as emotional escape Turning to betting to relieve stress, anxiety, boredom, or depression — rather than for entertainment — is a pattern that often escalates and can have serious financial and psychological consequences.

How to Self-Exclude on 365pak

Self-exclusion is the most powerful responsible gaming tool available to 365pak players. It is completely free, takes effect within 24 hours, and immediately stops all marketing communications. Here is exactly how the process works.

1
Log In and Go to Account Settings

Visit 365pak Login and access your player dashboard. Navigate to Account Settings in the top-right menu of your profile.

2
Select "Responsible Gaming"

Inside Account Settings, select the Responsible Gaming tab. You will see all available controls — deposit limits, loss limits, cool-off, and self-exclusion — in one place.

3
Choose Your Exclusion Duration

Select from the self-exclusion duration options shown in the panel. Confirm your choice and complete a brief identity check. There is no cancellation once the exclusion window has begun.

4
Receive Confirmation

You will receive a confirmation email within 2 hours. Your account will be fully suspended within 24 hours. All promotional emails and SMS messages stop immediately upon request submission.

5
Need Help? Contact Support

If you encounter any difficulty with the self-exclusion process, email [email protected] with the subject line "Self-Exclusion Request" and our team will action it manually within 4 hours.

Self-Exclusion Duration Options

Short Break 1 Month
Medium Break 3 Months
Extended Break 6 Months
Long-Term Break 1 Year
Permanent Closure Permanent

What Happens During Exclusion

Account access Suspended
Pending withdrawals Processed
Promotional emails Stopped
SMS marketing Stopped
Account data retained Yes (regulatory)
Re-registration during exclusion Blocked
Permanent exclusion: If you opt for permanent self-exclusion, your 365pak account cannot be reopened under any circumstances. This is the strongest available protection and is recommended for players who feel they cannot safely return to gambling at any point in the future.

A Quick Self-Check for Pakistani Players

The questions on the right are drawn from internationally recognised problem gambling screening frameworks. Read each one honestly. If you answer "yes" to three or more, we strongly encourage you to use 365pak's self-exclusion tool or speak to a professional support service.

This is not a clinical assessment. It is a simple self-reflection tool. For a full, professional evaluation, please contact a qualified counselling or addiction support service in your city.
Your answers are private. This self-check runs entirely in your browser. 365pak does not record, store, or transmit your responses.

Self-Reflection Questions

Have you ever spent more money on gambling than you originally planned to in a single session?

Have you borrowed money or sold personal items to fund your gambling activities in the past 6 months?

Do you find yourself thinking about betting or planning your next wager even when you are at work, with family, or trying to sleep?

Have you tried to stop or reduce your gambling and found yourself unable to stick to that decision?

Has gambling caused arguments, conflict, or financial stress within your household or among your close relationships?

Do you feel irritable, anxious, or low in mood on days when you are not gambling or cannot access your account?

Have you ever gambled with money set aside for essential expenses such as bills, rent, school fees, or groceries?

If three or more of the above reflect your current experience, please consider activating self-exclusion via your 365pak account settings or reaching out to our responsible gaming team at [email protected].

Play Smart. Stay in Control.

365pak gives every player in Pakistan the tools to enjoy betting responsibly. Whether you want to set limits, take a break, or explore the platform safely — we have got you covered.

21+  Gambling is for adults only. 365pak enforces strict age verification. If gambling is affecting your life, please use our self-exclusion tool or contact [email protected] for help.